Thank you for your interest in StepsApp. Here is a collection of the most frequently asked questions.
This is caused by the recent switch to daylight savings time, and should already be fixed in the latest update. If you haven't updated yet and experience this issue, you can easily fix it:
If you have any troubles with Apple Health import, please perform the following steps:
If you are a StepsApp Pro user, please perform the following steps:
StepsApp uses your iPhone's built-in pedometer (it's actually a fully featured motion sensor) to count your daily steps. If you have an iPhone 5s or newer, StepsApp will work perfectly on your device.
The iPhone 5c is based on the same technology as the iPhone 5. While being slightly newer, it does not come with a built-in pedometer either and therefore is not capable of counting your steps.
Your device tracks your steps in the background and stores this data for seven days. When you open StepsApp for the first time, the app can access the last seven days of data and imports this into the app.
You don't have to keep the app open. StepsApp will automatically track your steps in the background without draining your battery.
Please check your privacy settings to make sure StepsApp has access to all activity types.
If you have an iPhone 6 or newer, we also show you how many floors you climb. One floor is counted as approximately three meters (10 feet) of elevation gain. Just tap on the circle to switch between steps and floors.
The grey bars show the hourly average number of steps you take. You can easily compare your results with the average number of steps taken over the last seven days.
Walking about 10,000 steps per day is a good rule of thumb for most people. If you reach this number, you are classified as "active". Another recommendation, especially if you are just starting out, is to try to stay above your seven-day average and improve with time.
The amount of calories you burn depends on your body weight, size, age, sex and - most importantly - the distance you cover. The same amount of steps might result in different calorie values depending on your activity. Why? Your step length is usually longer when running than when you are simply strolling around in the city. This way you cover a much greater distance with the same number of steps – which in return results in a much higher calories-burned value.